I was certain. The system agreed. And we were both wrong. This is the story of my son Xavier and his classmate Hyun Ki, two boys whose Grade 2 reputation followed them straight into Grade 3, because Margie and I built a belief together and never thought to challenge it. What happened next is the best argument I have for why learning communities need more than two voices in the room.

I didn't notice I was losing her until the third time it happened. Michiko was a good kid — easy to overlook, and I was overlooking her. This is the story of what I did when I realized I couldn't fix it alone, and what a Japanese airport taught me about why one teacher is always a single point of failure.